Smithville Airport Honored for Quality Service

The Tennessee Department of Transportation is recognizing numerous airports across the state including the Smithville Municipal Airport with “Front Door Awards” for providing facilities and services that reflect community pride and commitment to quality. The awards were handed out at the 24TH Annual Tennessee Airports Conference on August 20, 2009.
“You never get a second chance to make a first impression and our airports are often the front doors to our communities for visitors and business representatives,” said TDOT Commissioner Gerald Nicely. “I’m pleased to honor these airports for their commitment to quality.”
Front Door Awards are presented by the Tennessee Department of Economic and Community Development, Tennessee Department of Transportation and the Tennessee Aeronautics Commission.
The criteria for the Front Door Award include: general appearance of the airfield, buildings and grounds; quality of services offered to passengers, aircraft and crews; availability and quality of information about the airport and the surrounding community; cleanliness and level of maintenance of areas used by the passengers, aircrew and airport visitors; courtesy and professionalism displayed by airport personnel; and, an overall impression of community pride and commitment to quality.
The goal is for every airport in Tennessee to receive this award in recognition of their commitment to quality and community pride.

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