Two new services, Real Time Titles and the Electronic Submission of Documents, have been implemented at the County Clerk’s office.
“On Monday, September 8, our office began processing Real Time Titles,” said County Clerk James L “Jimmy” Poss during Monday night’s county commission meeting. “A duplicate certificate of Title for a vehicle replaces a lost, stolen, mutilated or altered Title. Real Time instantly allows customers to leave our office with a new title in hand. Prior to Real Time, these titles were taking a minimum of four business days before availability to pick up in our office or for us to mail them out. In the event a duplicate title is issued, the lost, stolen, mutilated, or altered title becomes void and may not be used to transfer ownership or encumber the vehicle,” said County Clerk Poss.
Meanwhile, the County Clerk’s Office has also joined 74 other counties in Tennessee who are now electronically submitting documents to the state. “On Monday, September 8, our office joined this program, which became available in January 2013,” said County Clerk Poss during the county commission meeting. ” These documents are scanned during daily transactions and submitted directly to the Department of Revenue. By participating in this program, the state will reimburse our office $150 a month. It is estimated to save approximately $107.04 a month in postage alone and does not include expense of other mailing material such as envelopes, etc. Annually, this will save in spending and gain in reimbursement more than $3,000. Although we began scanning September 8 with the month already in progress, we were not eligible for reimbursement this month. Our first full month of transmissions will be in October and reimbursement should follow the next month,” said County Clerk Poss.